You agree that we may use your personal information for following purposes:
We may collect location data about the trip from the RideON app used by the Driver. If you permit our app to access location services through your mobile operating system (“platform”), we may also collect the location of your device when the app is running in the foreground or background. We may also derive your approximate location from your IP address.
Drivers will be required to provide us with personal information including full name, vehicle make and model, license plate number, driver’s license, vehicle registration and proof of insurance. We may use this information for verification purposes, to perform background checks by us or third party. Riders will be able to view name, photo, type of vehicle and license plate number of assigned driver. RideON or its service providers may use this information for business purposes, including marketing, service improvement, market research, obtaining and maintaining insurance and such other purposes.
RideON or its service providers will collect vehicle location data through partner mobile application. Drivers agree to the use of vehicle location data for the business purpose including for communicating the vehicle location to the rider, for vehicle routing, estimating transit times, to access your performance, to enhance our services, to facilitate the investigation, settlement, and resolution of insurance claims inquiries and such business needs. Also, you as driver agree that we may freely use, reproduce, license, distribute and otherwise commercialize driver location information and you are not entitled to receive any compensation or reimbursement of any kind from us for the use of driver location information.
When you interact with the Services, we collect server logs, which may include information like device IP address, access dates and times, app features or pages viewed, app crashes and other system activity, type of browser, and the third-party site or service you were using before interacting with our Services
Upon sign up, we will collect personal information you provide and we will send you a welcome email to verify your username and password. We will communicate with you in response to your inquiries, to provide the services and to manage your account. We will communicate with you by email or telephone.
We may change this Statement from time to time. If we make significant changes in the way we treat your personal information, we will provide you notice through the Services or by some other means, such as email. Your continued use of the Services after such notice constitutes your consent to the changes. We encourage you to periodically review the Statement for the latest information on our privacy practices.
You are also responsible for protecting the personal information by not providing to the third party for the services.
If you refer a friend to our Services, we will ask you for your friend’s name and their email address, mobile number or social media account. We will use this information to send a single email, SMS or social media message to any friends you invite to use our Services. If your friend does not register to use our Services, we will delete their contact information.
You can contact us for any changes such as a change of address or telephone number. If you would like to access your information, you have any questions, comments, suggestions or find any errors, please contact us by e-mailing us at: support @rideoncanada.ca
Corporate Head Office
180 Northfield Drive West, Suite 4
Waterloo, Ontario N2L 0C7 Canada
British Columbia Office
7404 King George Blvd., Suite 200,
Surrey, British Columbia, V3W 1N6